Smartimpact is a Microsoft Gold Partner and a leading provider of Dynamics 365 CE, Kentico and Umbraco solutions in the Not-for-Profit marketplace. With around 60 staff and well over 100 successful projects, we are now looking for great staff to fill key roles to support our growth to the next level.
The Dynamics 365 Presales Consultant will be responsible for turning customers’ business requirements and personal wins into compelling demonstrations, delivering those demonstrations, and responding to customer ITTs or other documents, so we win the business.
Key responsibilities
- Work with smartimpact’s sales team to win new business customers and grow existing customer base
- Formulate and lead presales technical and functional support activity to customers, while ensuring customer satisfaction
- Interact with customer staff in all departments, and their suppliers, to understand business needs
- Understand and dissect customer requirements documentation to extract key needs
- Prioritise those needs and identify which play to smartimpact strengths and, ideally, USPs
- Develop and deliver excellent Dynamics 365 CE demonstrations and presentations to our customers in an interesting, educational and engaging manner
- Help drive, and complete, high quality bid response documents, pricing and proposals
- Provide direction and specialist knowledge in applying our applications to our customers’ business.
- Instilling trust and confidence in our customers so we can develop long lasting and high-quality business relationships
- Help develop and deliver webinars, seminars and marketing materials
Required qualifications, experience & skills
- Must have deep functional knowledge of Microsoft Dynamics CE solutions and apps
- Must have at least three years’ hands-on experience in designing and configuring Dynamics CE
- Must be able to create or simulate integration between multiple systems
- Must have experience working in or with membership orgs, or training / accreditation bodies
- Must have proven ability to customise demonstration systems under time pressure to high quality
- Should hold or must agree to pass with 60 days at least one of Exam MB-210: Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate - Learn | Microsoft Docs , Exam MB-220: Microsoft Dynamics 365 Marketing Functional Consultant - Learn | Microsoft Docs or Exam MB-230: Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate - Learn | Microsoft Docs
- Ideally should have Exam PL-200: Microsoft Power Platform Functional Consultant - Learn | Microsoft Docs
- Should have bachelor’s degree or equivalent
- Could have Power BI skills - would be an advantage
- Could have some Kentico or Umbraco skills - would be an advantage
Additional qualifications and skills
- Must have a strong work ethic, self-starter with ability to handle multiple tasks and shifting priorities
- Must have excellent interpersonal and presentation ability
- Must have outstanding attention to detail, documentation and communication skills
- Must have a strong ability to convey technical information to non-technical customer staff
- Must exude confidence and can-do attitude
- Must be able to think clearly and calmly under pressure
- Must be able to solve complex problems with creative solutions
- Must be able to learn new concepts quickly and thoroughly