Reasons to choose smartimpact as your digital transformation partner

21 January 2019 by Lauren Smith

Last week, we looked into ‘top things to consider before going through a digital transformation’. So, we thought the next logical step would be to highlight why we think you should choose smartimpact as your long-term partner. If you’re a membership organisation looking to accelerate your digital transformation through the use of integrated websites, member portals and CRM software then we will be a great fit for you.


Here are some reasons why:

We are Membership CRM specialists

We specialise in using Microsoft Dynamics 365 to build our Membership CRM systems, giving you a reliable and familiar platform.

Dynamics is the market leader in the membership space and now has 23% of the Association Management Systems (AMS) sector, up from 15% in 2018, as found in the Digital Excellence Research Summary Report 2019 from industry thought leaders, MemberWise.

We do advanced, integrated Membership CMS

We have a fantastic internal design team and implement Membership Content Management and eCommerce systems based on Kentico product suite, one of the world's leading CMS solutions.

Change management experts

We pride ourselves on our exemplary delivery record. Our clients tell us they’re delighted with the close role that we play as a long-term business partner. We focus not only on the technology but on guiding your team throughout the project and beyond.

We are dedicated to supporting member-focused organisations

We’ve got 60 clients – all membership organisations.

Microsoft Certified consultants and developers 

Our employees work worldwide and are Microsoft Certified.

We are a Microsoft Gold-Certified partner

Having this title is proof that we're a company with a close working relationship with Microsoft. Our projects, staff and skills have earnt us this highest possible grade of certification within Microsoft's partnership program. This is great for our clients as this gives us access to premium level tech support.

Happy customers. Here’s what they say about us:

“Our new system has resulted in us benefitting from a huge cost saving. We used to spend a large amount of money on authorisation, which we don’t have to spend anymore.” Bar Council

smartimpact's support during and after the implementation has been excellent. Their ability to understand our business processes and bring innovative solutions to sometimes complex problems has heightened users’ opinions of our business systems and placed the CRM as a key component in our future growth.” Private Equity International (PEI)

“If the hallmark of a successful IT implementation is that nobody complains about anything at all, then I think smartimpact has achieved a resounding success.” Association for Financial Markets in Europe (AFME)

“The Rescue and Re-launch service is first class - smartimpact clearly communicated the best plan and delivered it with minimum fuss.” Fire Industry Association (FIA)

Understand how to measure the level of engagement your members have with you so you can focus on how to improve it, by downloading our Measuring Member Engagement eBook.

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