Blog

Get the smartimpact team's comment and opinion on everything CRM and beyond.

Is your organisation getting any (CRM) satisfaction?

Is your organisation getting any (CRM) satisfaction?

24 November 2015 by Naresh Raj

Membership organisations are adopting digital systems to better service members, but there’s a long way to go says the Memberwise Harnessing the Web survey Read more

Personalising for a Better Member Experience

Personalising for a Better Member Experience

05 February 2015 by Ahmed Eltohamy

I recently did a joint presentation at the Memberwise ‘Harnessing the Web’ Conference with web agency Pixl8 Interactive. Our focus was how to provide members and/or customers with a personalised web service that goes beyond simple self-service. Read more