Using our state-of-the-art, omni-channel, engagement scoring algorithm will allow you to track, score and drive member engagement. Unlike other engagement scoring systems which focus mainly on communication, our algorithm was designed specifically for membership organisations and covers all member journeys and touch points.

Give members what they want to become more engaged

smartengagement is clever enough to learn a scoring model based on your organisation’s unique situation.

It will track data from multiple data sources, define different models for different member journeys, and use that engagement data personalise communication with each of your members.

Drive retention high, and keep it there

With smartengagement you give each member an engagement score and can track if they are becoming more or less engaged.

Alerts tell you if there is a risk on non-renewal, and automated campaigns click in to drive members to engage and start using the benefits your organisation provides.