Ideally, your members will join, and stay because they want to, not because they feel they have to.

We understand that meaningful member acquisition, satisfaction, and retention are crucial to the success of membership organisations. That's why we offer a powerful Membership CRM system designed to help you deliver consistent, personalised, and engaging experiences to your members. 

Whether your membership is compulsory or not, our Dynamics 365 & web solutions can help you stay relevant and meet the high digital expectations of your audience. 
Gain valuable member intelligence and insights, track member engagement, and create personalised communications that drive engagement and retention. 

Dynamics 365 Members Insights

With a smartimpact digital solution, you can:

  • Enable every member to turn their subscription into great value for money
  • Empower members to collaborate through events, groups, committees, and shared areas of interest
  • Increase member satisfaction and retention with targeted, personalised communications
  • Convert better than before with our powerful Dynamics 365 and web solutions
  • Turn members into net promoters and drive your non-profit organisation forward

Solutions for professional membership bodies

We chose Microsoft Dynamics and smartimpact as our partner of choice to provide us with a new CRM and website. We spent several months with their consultants and they’ve been very impressive.

Finance and Operations Director, RSS