Articles relating to Dynamics 365

Here is a round up of all articles, news and insights from around the site.

05 January 2022

Connect better with your members through CRM

Tuesday 23rd January, 9.30-10.30am

With enormous investment from Microsoft, why do some projects struggle to go live, or keep up to date?

Tuesday 4th July, 9.30-10.30am

Proving the value for b2b membership – here’s how it’s done

Cheat sheet
17 October 2023

Our cheat sheets show how to use technologies like ChatGBT and Bing Chat Enterprise

Tuesday 24th October, 9.30-10.30am

In a few short months, Microsoft’s AI integration (called Copilot) will be available in Dynamics 365 CRM, which is already the most widely used CRM in the membership world

Newsletter - smartinsights
03 July 2023

Engagement scoring is a powerful tool that membership bodies use to measure the level of engagement of their members

Tuesday 30th April, 9.30-10.30am

Declining membership numbers is a common problem and the average age of members is steadily increasing in many organisations

09 November 2023

MemberWise launches their latest DigX report highlighting key trends and challenges faces by professional associations

Tuesday 21st November, 9.30-10.30am

What happens when your current CRM is outdated, inefficient, or incompatible with your needs? How do you replace it without risking your budget or your reputation?

02 September 2021

Listen and react to what your members are saying about you

Tuesday 20th August, 9.30-10.30am

Choosing the right supplier is vital for your project – so you need to know how to do it

Tuesday 27th February, 9.30-10.30am

Older systems are hard to integrate, laborious to operate and make it impossible to deliver the most basic personalised multi-channel engagement

Tuesday 18th April, 9.30-10.30am

Just why is Dynamics now the most commonly selected solution for membership bodies?

06 February 2023

Don’t let your data quality let your CRM down

Tuesday 7th February, 9.30-10.30am

And why is it vital to member recruitment and retention?