11 Oct 2022

What does your engaged member look like? How do you know they are engaged?

Why engagement with your members is crucial

Our focus in this guide is to look at how engagement plays a part in the long-term sustainability and viability of member organisations.

In each section of the guide we share some tips and pose some questions in our efforts to help you put member engagement front and centre of all your activity. We cover topics such as:

  • What is engagement?
  • Why do we need to measure it?
  • What defines engagement for a membership organisation
    • Benefits
    • Communication
    • Signals (good and bad)
    • What about my feelings?
Download the ebook (pdf)
Back to listing

Related news & insights
Cheat sheet
17 October 2023

How can generative AI technologies help membership professionals?

Our cheat sheets show areas in which you can make a huge difference with technologies like ChatGPT, Microsoft Copilot and Bing Chat Enterprise - out customers already do!

AI Cheat sheet Dynamics 365
News
08 October 2024

Come and see us at MemX 2024

We’re thrilled to announce that smartimpact will be exhibiting at the MemberWise Membership Excellence Conference on 14th November 2024.

Events and conferences Membership organisations News Dynamics 365 Umbraco
News
09 November 2023

MemberWise Digital Excellence Report 2023/24

MemberWise launches their latest DigX report highlighting key trends and challenges faces by professional associations

Best practice Associations News Dynamics 365

Related articles
Webinar
Tuesday 30th April, 9.30-10.30am

Here are your top strategies to drive membership growth

Declining membership numbers is a common problem and the average age of members is steadily increasing in many organisations

Modernisation Systems integration Portals Personalisation AI Dynamics 365 Kentico Umbraco
Webinar
Tuesday 5th November, 9.30-10.30am

Transforming membership bodies through AI - Unlock the power of Microsoft Copilot with Dynamics 365

AI Dynamics 365 Copilot

About

smartimpact has been providing innovative digital solutions to the non-profit sector since 2007

Best practice Modernisation Membership organisations Dynamics 365