2 Sep 2021

Microsoft Social Engagement for CRM

Listen and react to what your members are saying about you

Membership organisations can really extend their reach, grow their membership and improve retention by monitoring and acting upon social media. This eBook from Microsoft tells you how Microsoft Social Engagement is a great tool to help with this and it often comes free with Microsoft Dynamics 365!

Want to know more?  Then read Microsoft's eBook on Dynamics Social Engagement (download below).

Download the e-book (pdf)
Back to listing

Related news & insights
Cheat sheet
17 October 2023

How can generative AI technologies help membership professionals?

Our cheat sheets show areas in which you can make a huge difference with technologies like ChatGPT, Microsoft Copilot and Bing Chat Enterprise - out customers already do!

AI Cheat sheet Dynamics 365
News
08 October 2024

Come and see us at MemX 2024

We’re thrilled to announce that smartimpact will be exhibiting at the MemberWise Membership Excellence Conference on 14th November 2024.

Events and conferences Membership organisations News Dynamics 365 Umbraco
News
09 November 2023

MemberWise Digital Excellence Report 2023/24

MemberWise launches their latest DigX report highlighting key trends and challenges faces by professional associations

Best practice Associations News Dynamics 365

Related articles
Webinar
Tuesday 7th February, 9.30-10.30am

5 key tips on how engagement scoring can improve membership growth and retention

And why is it vital to member recruitment and retention?

Engagement Charities Membership organisations Dynamics 365
Webinar
Tuesday 11th February, 9.30-10.30am

Boosting Member Engagement with Personalised Digital Experiences

Struggling to attract and keep members? Or want to improve engagement? Our digital strategies will set you on the path to do that!

Engagement Retention Personalisation Trade associations smartengagement Dynamics marketing
Webinar
Tuesday 26th November, 9.30-10.30am

Embrace the future... AI driven member engagement is the new normal

Modernisation AI Dynamics 365 Copilot