2 Sep 2021

Microsoft Social Engagement for CRM

Listen and react to what your members are saying about you

Membership organisations can really extend their reach, grow their membership and improve retention by monitoring and acting upon social media. This eBook from Microsoft tells you how Microsoft Social Engagement is a great tool to help with this and it often comes free with Microsoft Dynamics 365!

Want to know more?  Then read Microsoft's eBook on Dynamics Social Engagement (download below).

Download the e-book (pdf)
Back to listing

Related news & insights
13 October 2025

Teachers’ Union of Ireland: A Smarter Approach to Membership and DAS

Future-Proofing a Union: technology-driven membership transformation

smartDAS Dynamics 365
21 July 2025

Why in the AI Era Dynamics 365 for Membership Management is more relevant than ever

Discover how AI-powered Dynamics 365 is transforming membership organisations.

Best practice Dynamics 365
03 June 2025

Attracting younger members

How to invigorate your organisation and balance recruitment against an ageing member population

Membership organisations Dynamics 365 Copilot ChatGPT

Related articles
Webinar
Tuesday 11th February, 9.30-10.30am

Boosting Member Engagement with Personalised Digital Experiences

Struggling to attract and keep members? Or want to improve engagement? Our digital strategies will set you on the path to do that!

AI Engagement Personalisation Retention Trade associations smartengagement Dynamics marketing
Webinar
Tuesday 11th March, 9.30-10.30am

Streamline Membership Operations using automation and AI

Worried about growth in inefficiency and rising costs? Learn how automation and AI can transform your membership operations.

AI Dynamics 365 Copilot
Webinar
Tuesday 8th April, 9.30-10.30am

Designing high-impact member onboarding experiences

Struggling to engage new members? Learn strategies to create onboarding experiences that inspire loyalty and satisfaction.

Engagement Portals Dynamics Customer Insights Dynamics Customer Voice