smartmembership

A great member experience

In the same way that smartmembership gives your staff a 360° view of each member so you can offer them great service, each member can self-serve directly online through the smartmembership portal on your web site.

From joining and renewing, through changing grades or registering for events, to gaining CPD points and qualifications, the system can handle this for them without the need for your staff to get involved.

This means your members get an exemplary fast and smooth service, and your staff can focus on developing and marketing your range of products and services.

Relevant, focussed member comms

With seamless integration to leading marketing tools such as Dynamics 365 Marketing, ClickDimensions or DotDigital, smartmembership makes managing all interactions, at every stage of the membership life cycle, so much easier.

Through powerful segmentation and member journeys, through a wide range of channels, you can personalise your communications and provide a higher level of relevant, consistent service.

Your members will get the service they want, through the channel they need, and the membership fee will be seen as the great value for money it really should be.

smartmembership

For all your membership management needs.

We work with individual and corporate membership bodies, and those that do both. It’s so much more than just a membership database!

smartmembership is at the core of our membership and association management solution and can be configured to your specific requirements. It’s a 360° view of each member or organisation with analytics and dashboards to really enhance membership engagement and improve member retention.

Stress-free member management

A great member experience

Relevant, focussed member comms

Driving membership excellence with analytics