Meeting service demands from the public and the professions
Regulators need to sustain the confidence of both the public and the professions through demonstrable impartiality and service delivery. After all, an unresponsive regulator is hard to differentiate from no regulator at all.
In this webinar we will discuss how regulators such as the Bar Council, the SRA other bodies are modernising their operations and service delivery to:
- Provide responsive and integrated service options to the public and professions, such as interactive websites and social media channels
- Streamline service delivery through targeted use of automation and workflow tools
- Resolve the challenges of disconnected out-of-date back-office business systems
The webinar will be interactive and includes a Q&A session where delegates can engage with their peers to discuss their experiences and challenges of modernising in the current regulatory environment.