Stress-free member management

smartmembership dramatically reduces manual effort so you can focus on better servicing your members.

With stress-free new subscriptions, flexible pricing and discount models, automated renewals, and reliable integration with your finance, marketing, training and other systems, your members will get the service they want, through the channel they need.

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A great member experience

In the same way that smartmembership gives your staff a 360° view of each member so you can offer them great service, each member can self-serve directly online through the smartmembership portal on your web site.

From joining and renewing, through changing grades or registering for events, to gaining CPD points and qualifications, the system can handle this for them without the need for your staff to get involved. 

This means your members get an exemplary fast and smooth service, and your staff can focus on developing and marketing your range of products and services.

Relevant, focussed member comms

With seamless integration to leading marketing tools such as Dynamics 365 Marketing, ClickDimensions or DotDigital, smartmembership makes managing all interactions, at every stage of the membership life cycle, so much easier.

Through powerful segmentation and member journeys, through a wide range of channels, you can personalise your communications and provide a higher level of relevant, consistent service.

Your members will get the service they want, through the channel they need, and the membership fee will be seen as the great value for money it really should be.

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Driving membership excellence with analytics

In smartmembership, all information is in one place.

This means you can study and learn from behaviour and trends, using our smartengagement app, use this new knowledge to target groups of members to drive new interaction. 

This is key to driving better engagement and reducing member churn - taking action based on real intelligence, not the artificial kind.