Transforming member services with Microsoft Copilot and new digital tools
Webinar
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Tuesday 4th November, 9.30-10.30am
Where are you on the AI journey?
The membership sector is undergoing a tech revolution, with the rapidly spreading use of AI-based tools to solve long-standing problems. Many organisations are finding it hard to know where to start, or how to prepare, or how to get the most from it. This webinar will give you a series of tools and playbooks to help you on your way.
About the webinar
Microsoft has invested literally billions in technologies for Associations and other businesses, revolutionising the way services can be delivered – and you can get ahead of the curve.
This webinar will explore how Microsoft’s AI-powered tools such as Dynamics CRM, Copilot, and marketing automation empower Associations to transform services to members, with measurable benefits in recruitment, retention and revenues.
Key takeaways in the webinar:
Maximising efficiency with Microsoft tools: Copilot, Dynamics, Dynamics 365 Customer Insights
How to use AI for fast, focussed emails and member comms
Enhancing member engagement through modern technology platforms
Utilising chatbots and natural language processing for real-time member support
Strategies for selecting and implementing the right technology for membership services
Case studies of smartimpact customers - membership organisations - that have already achieved huge efficiency saving and ROI by using AI for over two years
Don't miss this opportunity to stay ahead in the tech revolution and ensure your services meet the ever-increasing expectations of your members.