New tools and techniques to recruit, excite and retain your members
Over 200 registrants joined for an exciting webinar where we explored the transformative power of AI-driven member engagement.
We covered how modern AI tools like ChatGPT and Microsoft Copilot can practically help membership bodies deliver far more meaningful and effective engagement with their membership, delivering personalised and relevant services that meet the unique needs of each member.
We also heard from Adam Richardson from the Fire Industry Association about how they have doubled their ability to service their members, without increasing headcount, by implementing AI in an effective and practical way. If you would like to download some of the useful tools and resources we have created with FIA, please use the button below.
Please enjoy the recording, and if you'd like to talk to us about how we can help you with AI, Membership CRM or CMS, please Contact us - smartimpact.
View the webinar recording
Key benefits
- Personalised member experiences: Learn how AI can help you create personalised content and services that resonate with each member, enhancing their overall experience
- Multi-channel engagement: Discover how Copilot can improve engagement across all channels, including:
- Website: Offer personalised content recommendations and tailored member portals
- Targeted communications: Use AI-driven insights to craft messages that truly connect with your audience
- Chat bots: Implement intelligent chat bots that provide instant, relevant support and information
- Social media: Enhance your social media presence with AI tools that analyse trends and optimise your content strategy
- Mobile apps: Deliver personalised notifications and updates directly to members’ mobile devices
- Events and webinars: Use AI to recommend events and webinars that align with members’ interests and needs.
Prove the value of membership:
- Insightful analytics: Gain deep insights into member behaviour and preferences, allowing you to make data-driven decisions that enhance member satisfaction
- Enhanced member retention: Use AI to identify at-risk members and implement targeted retention strategies
- Increased engagement: Boost member engagement through personalised interactions and relevant content, ensuring members feel valued and understood.
Event details
Type: Webinar
Date: Tuesday 26th November
Time: 9.30-10.30am