Blog

Get the smartimpact team's comment and opinion on everything CRM and beyond.

See your data in new ways with Power BI

See your data in new ways with Power BI

19 December 2018 by Lauren Smith

There are many software and business platforms on the market that allow you to view and draw insight and business intelligence (BI) from your data. Microsoft’s version is Power BI which allows you to go from data to powerful insights within minutes. Read more

Exploring Dynamics 365 for Talent

Exploring Dynamics 365 for Talent

13 December 2018 by Naresh Raj

Want to manage your employee recruitment, onboarding, and training processes? Microsoft Dynamics 365 for Talent might be the answer for you. Read more

Risks of not integrating your system

Risks of not integrating your system

11 December 2018 by Lauren Smith

In our last blog post, Naresh spoke about system integration and why it’s so important. But what are the dangers and risks involved in not integrating? Lack of integration means your data is highly likely to be kept in silos and you may risk the following: Read more

What should a fully integrated system include?

What should a fully integrated system include?

05 December 2018 by Naresh Raj

We hear about ‘system integration’ all the time but what does it mean exactly and what features should a fully integrated system include? Integrated systems can talk to each other and share data for the overall benefit of your organisation and members, whilst still allowing for all of them to be used separately if needed. Read more

The ability to adapt in the face of change is what TechSmart is all about

The ability to adapt in the face of change is what TechSmart is all about

30 November 2018 by Lauren Smith

We were proud to be Platinum Sponsors of TechSmart on 27th November 2018, with around 350 delegates in attendance – it was certainly a must-attend event for anyone within the membership space who wants to learn and keep abreast of what the technology marketplace has to offer their organisation. Read more

How can organisations measure member engagement?

How can organisations measure member engagement?

19 October 2018 by Ahmed Eltohamy

Every organisation, whether it realises it or not, sets its culture through the actions of its people and those it comes into contact with. So how do you make sure your culture embraces your membership base and keeps them fully engaged? Meet the smartengagement Index. Read more

Building on ‘engagement moments’

Building on ‘engagement moments’

28 September 2018 by Steve Sydee

We’ve recently been talking about membership engagement and how focusing on improving member engagement is the key to success for membership organisations. Read more

7 key member engagement statistics

7 key member engagement statistics

25 June 2018 by Steve Sydee

On June 20th, smartimpact and MemberWise ran a Select CRM seminar in London, with around 30 membership associations attending, ranging from large to very small. The session was aimed at helping organisations identify how to find and select suppliers to help migrate them from old or no-longer-fit for purpose systems. Read more

Legacy membership database v CRM: what’s the difference?

Legacy membership database v CRM: what’s the difference?

19 June 2018 by Steve Sydee

Are you still stuck on a legacy membership database, or feel you aren’t getting the best out of your CRM? Then read on... Read more

Spreading the engagement word

Spreading the engagement word

03 May 2017 by Ahmed Eltohamy

We’re all about engagement at the moment. Not the ‘hearts & flowers’ sort but the ‘connecting with your members’ sort. Read more