Blog

Get the smartimpact team's comment and opinion on everything CRM and beyond.

Putting the ‘R’ into CRM

08 December 2016 by Naresh Raj

Like many people nowadays, the nature of our jobs at smartimpact means we spend a fair amount of time sat at our desks hunched over a laptop. But it’s always good to get out and about, meet people to talk about association management software, and share best practice - putting the ‘R’ into CRM, if you like. Read more

Helping those who help others

26 February 2016 by Naresh Raj

One of our recent CRM implementations neatly showcases two key areas that we often talk about - system integration and data consolidation. Read more

Up in the G-Cloud

02 February 2016 by Ahmed Eltohamy

It is with great pride that we can announce that smartimpact has been awarded a position as a Crown Commercial Service (CCS) supplier for the second year running. Put simply we are now included on the G-Cloud 7 agreement. Read more

How good is your CRM supplier at integrating systems?

11 November 2014 by smartimpact team

This blog is part of an ongoing series where I’ll look at various aspects of successful CRM projects and focus on some key areas that often lead to project failure or under performance. Today, I’m thinking about integration and hope to cover some insights and some of the questions you can ask to make sure you get this right in your organisation. Read more