2 Sep 2021

Microsoft Social Engagement for CRM

Listen and react to what your members are saying about you

Membership organisations can really extend their reach, grow their membership and improve retention by monitoring and acting upon social media. This eBook from Microsoft tells you how Microsoft Social Engagement is a great tool to help with this and it often comes free with Microsoft Dynamics 365!

Want to know more?  Then read Microsoft's eBook on Dynamics Social Engagement (download below).

Download the e-book (pdf)
Back to listing

Related news & insights
21 July 2025

Why in the AI Era Dynamics 365 for Membership Management is more relevant than ever

Discover how AI-powered Dynamics 365 is transforming membership organisations.

Best practice Dynamics 365
03 June 2025

Attracting younger members

How to invigorate your organisation and balance recruitment against an ageing member population

Membership organisations Dynamics 365 Copilot ChatGPT
News
17 April 2025

Transforming Membership: NEU and smartimpact partnership

NEU have a powerful voice and have been effective in winning improvements for its members’ working conditions and shaping an education system that works for all

Best practice Associations News Dynamics 365

Related articles
Webinar
Tuesday 21st October, 9.30-10.30am

The tech revolution in the Union sector

Discover how Trade Unions can thrive in the digital age. Join TUI’s Patricia Keating and our experts to hear about member engagement, branch communications, and AI innovation with real case studies.

Best practice Engagement Trade unions
Webinar
Tuesday 4th November, 9.30-10.30am

Transforming member services with Microsoft Copilot and new digital tools

Microsoft has invested literally billions in technologies for Associations and other businesses, revolutionising the way services can be delivered – and you can get ahead of the curve.

Modernisation AI Membership organisations Dynamics 365 Dynamics Customer Insights
Webinar
Tuesday 9th September, 9.30-10.30am

Scaling Your Membership Operations with AI - act twice as big, with the same headcount!

Overwhelmed by inefficiencies? Want to do more for your members? Discover how AI can help scale membership operations without increasing headcount.

Best practice Engagement AI Dynamics 365