Introducing smart engagement...
Older systems are hard to integrate, laborious to operate and make it impossible to deliver the most basic personalised multi-channel engagement
With enormous investment from Microsoft, why do some projects struggle to go live, or keep up to date?
What happens when your current CRM is outdated, inefficient, or incompatible with your needs? How do you replace it without risking your budget or your reputation?
In a few short months, Microsoft’s AI integration (called Copilot) will be available in Dynamics 365 CRM, which is already the most widely used CRM in the membership world
Making your website work for recruitment, retention and proving your value
Proving the value for b2b membership – here’s how it’s done
Practical guidance on being digital, joined-up and irreplaceable to your members and students
Just why is Dynamics now the most commonly selected solution for membership bodies?
And why is it vital to member recruitment and retention?
Traditional charity systems have fallen behind, leaving charities struggling to meet supporter expectations.
Many membership bodies are asking, “How do we get ahead without incurring high costs, while still doing our day jobs?”. We discuss how.
It's generally accepted that your website and back-office CRM must be closely integrated to get the best out of both. But should you replace both at the same time?
Our research shows that members and students are demanding personalised and streamlined services.